Answers before you call.

Not for the exterior drone flight. If interior damage needs to be documented, we'll schedule that part with you.

Most homes take under an hour on site. Commercial and multi-building properties take longer, and we'll give you an estimate when we schedule.

It's often more complete. Close-up images of every slope create a permanent record, and no one's weight adds damage to a fragile roof.

We fly when conditions allow clear photos. If weather turns, we reschedule.

Usually not. Many people call after receiving an estimate that seems low. The sooner we inspect, ideally before repairs, the more we can document.

We can document the damage and give you an honest read of what we see. A coverage denial is different from a disagreement about the amount, and we'll explain which one you're dealing with.

You do. The report is yours to share with your carrier, contractor or attorney as you choose.

We provide inspections, documentation, estimate comparisons and appraisal services. We don't negotiate your claim on your behalf. If you need someone to do that, we can explain the options available to you.

Most property policies include one. If you and your carrier disagree on the amount of a covered loss, either side can demand appraisal. Each side names an appraiser, the appraisers choose an umpire, and an award signed by two of the three sets the amount.

When the carrier accepts the damage is covered but the payment falls well short of repair cost, and the gap is large enough to justify the cost of the process.

Generally not. Appraisal settles value disputes. Questions about whether something is covered are handled differently.

It depends on the size and type of property and the services you need. We'll quote the fee before any work begins, with no surprises.

We schedule as quickly as we can, and we prioritize properties with active leaks. After large storms, calling early helps.

Dallas–Fort Worth and the surrounding communities. See our service areas page, or call to confirm.